Well, my screen issues have led me to cave and get a replacement. Verizon is sending a certified like new phone this week. The woman I spoke to on the phone told me to use the SIM card that comes in the replacement phone and to send my old SIM back.

Is that normal? Why wouldn't I keep my own SIM card?

 

Thanks for the response. I've never needed a replacement phone before, so I wasn't sure. And my friend.who has T-Mobile always uses the same SIM card, so that's what confused me.