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General Replacement phone

Discussion in 'Android Devices' started by mwhited07, Jun 15, 2010.

  1. mwhited07

    mwhited07 Member
    Thread Starter
    5

    Apr 2, 2010
    8
    0
    5
    okay so my question is how many times do i have to get the same phone before they finally decide to send me a different model. I'm on my third eris, second replacement, and i'm still having the same problems. It's not displaying my signal correctly, and when people call or text me, it wont alert me with any sound, it just shows up on the screen. I just got off the phone and they are going to send me another phone and the guy acted surprised that I was having these problems even after the 2.1 update...so yeah. anyone know how long they will keep sending me an Eris cause I sorta have my eyes set on an Ally.
     

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  2. AdrianC14

    AdrianC14 Well-Known Member
    78

    Dec 29, 2009
    776
    62
    78
    California
    Just keep on bugging them for a replacement.
     
  3. xx_bishop_xx

    xx_bishop_xx Well-Known Member
    163

    Dec 18, 2009
    1,311
    172
    163
    Texas
    At least 4 times. :D
     
    Slugdoc likes this.
  4. Flyphoenix

    Flyphoenix Well-Known Member
    56

    May 14, 2010
    135
    5
    56
  5. jreed2560

    jreed2560 Well-Known Member
    183

    Dec 31, 2009
    3,922
    439
    183
    Male
    Sales Specialist/Wireless Consultant
    Tennessee
    There isn't a set amount of times. You will need to establish a pattern of behavior that doesn't make them think you are just too hard on your phone. Then you will need to find a sympathetic rep who is willing to take the heat for doing something they aren't supposed to do.
     
  6. Slugdoc

    Slugdoc Well-Known Member
    38

    Nov 15, 2009
    211
    13
    38
    The Bronx
    That is just pure, mathematically empiric brilliance. Well done.
     
  7. jreed2560

    jreed2560 Well-Known Member
    183

    Dec 31, 2009
    3,922
    439
    183
    Male
    Sales Specialist/Wireless Consultant
    Tennessee
  8. xx_bishop_xx

    xx_bishop_xx Well-Known Member
    163

    Dec 18, 2009
    1,311
    172
    163
    Texas
    Thanks Boss, always glad to help out. The question was awfully rhetorical, not sure how anyone could have divined the correct answer. At least there's now a low-end figure. :rolleyes:

    And I was just messin' with him.
     

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