I discovered a dead pixel on my screen so I took it to the sprint store that had a repair facility. No questions asked they replaced it at no charge. The part they replaced was the entire top layer of the phone which included the bezel and the control buttons at the bottom. On the original the round plastic bezel around the trackball was chrome color, but on the replacement the bezel is black. No big deal, in fact it looks better in black since I have a black gel case. Is it normal for HTC to supply Sprint with replacement parts that are different than the original? Did any Hero's come with the bezel in black as original?