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Support Replacing a screwed-up phone with a clean new one.

Discussion in 'Android Help' started by Ivan Berger, Jun 3, 2016.

  1. Ivan Berger

    Ivan Berger Member
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    My first Android phone, a year old, has developed many problems: slow, acknowledges taps without doing anything, distorting horribly with hands-free in my car (though that might be the car), draining the battery even with the screen and all apps off, launching apps I didn't ask for..........ad nauseam.

    The maker says I should back up everything (which I've now done), reformat, then reload the stuff I've backed up. But is the problem in the phone itself, or in the stu ff I've backed up--and if the latter, how can I tell what I can and can't safely restore?

    In the meantime, I've bought a better phone. If I just move the SIM card and Micro SD card to the new one, will it get screwed up, too?
     

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  2. chanchan05

    chanchan05 The Doctor
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    SIM card, no issues. SD card might be another matter. Some of the issues you experience may be caused by a bad SD card, especially if you move some of the apps onto it.

    As for restoring, just don't restore the backed up apps, and reinstall them from play store and try to retrieve from online backups of the app if any. If they don't, restore the app data one by one, giving sufficient time in between to know if the last app installed is causing any problems.
     
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  3. Ivan Berger

    Ivan Berger Member
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    Thanks. I moved the SIM card and all is well, other than differences between my old phone and new which I still need to figure out. (Complicated by the fact that I'm fairly familiar with KitKat but Lollipop is still new to me.)
     

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