after my 4th moto droid (refurb) came with a cracked screen and loose keyboard (seriously, verizon?), they decided to upgrade me to an inc (just had to buy the battery). since it looks to be a better phone (if nothing else, perhaps i will be able to take actual photos with this one; i stopped trying with the droid's crappy camera), i'm okay with this. it will be strange to deal with the sense ui after the moto droid, but i think i can manage. i'm hoping it's not too much of a learning curve. and i'm hoping all my apps that are backed up on sd card will work the same on the htc inc. any thoughts? also, the verizon instore lady told me that since the phone is so new, they will probably send a new one, because there aren't really any refurbs yet. that doesn't really make sense to me, because it's scheduled to arrive today, and everyone else's new phone is on backorder. i'm assuming it will be a return/refurb. any other opinions on that? i loved my droid. i just kept getting wacky things happening, like on my last one, where the time/date suddenly set itself to december 1969, and the gps thought i was in alabama (i'm in dc). this happened *twice* on that particular handset before i returned it for the latest refurb with the loose keyboard. and it was a system thing, not an app problem. weirdest problem yet. anyhow, i look forward to trying out this dinc, hope it does me well.