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Support Reset desire

Discussion in 'Android Devices' started by 325i, Sep 14, 2010.

  1. 325i

    325i Well-Known Member
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    May 14, 2010
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    My desire is stuck on the HTC boot screen. How can i do a full factory reset to fix this problem?
     

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  2. SUroot

    SUroot Well-Known Member
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    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Turn off, hold vol down and press power. Boot into HBOOT. Use vol up and down to move through the menu and power to select. From here, Select recovery. At the screen with the desire and red triangle, press vol up and power. Select Wipe data/factory reset.
     
  3. 325i

    325i Well-Known Member
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    May 14, 2010
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    thanks, done that.

    But now the phone is stuck in a different screen. The screen is black and it says ANDROID in the middle in white.
     
  4. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    What events took place in the build up to this problem? Is it rooted? custom Rom? Branded?

    How long has it been stuck at this screen? Once you reset, the system has to rebuild the dalvik cache, which can take upto 10-15 minutes sometimes. Give it that long, remove the battery and give it that long again. If still it does not boot, will need further investigation.
     
  5. 325i

    325i Well-Known Member
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    May 14, 2010
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    all done, it was on there for a few mins but all sorted now.
     
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