I apologize if this is a silly question, but I couldn't find the answer anywhere. Plenty on how to do the reset, which I'd already figured out, but not this question! If I restore to factory settings, will everything that was loaded onto the phone when I got it still be there? The reason I ask is that my device turns itself off randomly, and I want to try this (sounds like some other people have seen better performance) before trying an exchange at T-Mobile. But I'm concerned that some of the apps (Need for Speed specifically) would get deleted as well. Thanks for your help!