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Restart my plan month glitch

Discussion in 'Virgin Mobile' started by Japanorama, Sep 10, 2011.

  1. Japanorama

    Japanorama Member
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    Anyone else having problems like me? I go to click restart my plan month and about to put in my callingmart topup pin number to reset tonight but when I click ok, the window just minimizes to like 1/10 of the next page and freezes. Tried this on chrome, firefox, and IE9, same problem.
     

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    #1 Japanorama, Sep 10, 2011
  2. gadgetmonster

    gadgetmonster Android Enthusiast
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    hi, no, sorry, have not seen that :) You can always call them.
     
    #2 gadgetmonster, Sep 10, 2011
  3. MacFett

    MacFett Android Expert
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    First top-up to add the money from the PIN. Then restart the month.
     
    #3 MacFett, Sep 10, 2011
  4. Petrah

    Petrah Psychotic Female
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    Make sure your browser plugins are all updated (Java, Flash etc.).
     
    #4 Petrah, Sep 10, 2011
  5. Japanorama

    Japanorama Member
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    Thanks guys. It was a mere glitch because I didn't top up beforehand. So without a cash balance, it couldn't load the next window. Strange though, I topped up beforehand just like I did 2 nights ago a couple months back and there was some error. I had to call VM to fix that.
     
    #5 Japanorama, Sep 11, 2011

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