Restart my plan month glitch

[Japanorama]

Anyone else having problems like me? I go to click restart my plan month and about to put in my callingmart topup pin number to reset tonight but when I click ok, the window just minimizes to like 1/10 of the next page and freezes. Tried this on chrome, firefox, and IE9, same problem.

 

[gadgetmonster]

hi, no, sorry, have not seen that You can always call them.

 

[MacFett]

First top-up to add the money from the PIN. Then restart the month.

 

[Petrah]

Tried this on chrome, firefox, and IE9, same problem.

Make sure your browser plugins are all updated (Java, Flash etc.).

 

[Japanorama]

Thanks guys. It was a mere glitch because I didn't top up beforehand. So without a cash balance, it couldn't load the next window. Strange though, I topped up beforehand just like I did 2 nights ago a couple months back and there was some error. I had to call VM to fix that.