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Restart my plan month glitch

Discussion in 'Virgin Mobile' started by Japanorama, Sep 10, 2011.

  1. Japanorama

    Japanorama Member
    Thread Starter

    Anyone else having problems like me? I go to click restart my plan month and about to put in my callingmart topup pin number to reset tonight but when I click ok, the window just minimizes to like 1/10 of the next page and freezes. Tried this on chrome, firefox, and IE9, same problem.

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  2. gadgetmonster

    gadgetmonster Android Enthusiast

    hi, no, sorry, have not seen that :) You can always call them.
  3. MacFett

    MacFett Android Expert

    First top-up to add the money from the PIN. Then restart the month.
  4. Petrah

    Petrah Psychotic Female

    Make sure your browser plugins are all updated (Java, Flash etc.).
  5. Japanorama

    Japanorama Member
    Thread Starter

    Thanks guys. It was a mere glitch because I didn't top up beforehand. So without a cash balance, it couldn't load the next window. Strange though, I topped up beforehand just like I did 2 nights ago a couple months back and there was some error. I had to call VM to fix that.

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