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Support Restarting problem

Discussion in 'Android Devices' started by jetchey321, Jun 19, 2010.

  1. jetchey321

    jetchey321 Member
    Thread Starter
    5

    Dec 21, 2009
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    my wifes HERO, with the updated software, unrooted....keeps restarting when you're surfing the web. Everything else works fine. It'll pull up say google, then when you try to link to another page, the phone shuts off then just reboots on it's own....i'm still running 1.5 on mine, so i'm not real familiar with 2.1......any suggestions? I've pulled the battery, and tried again, same results. Thanks for looking..... :)
     

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  2. Bat~man

    Bat~man Well-Known Member
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    Apr 11, 2010
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    I think its just a 2.1 problem on HTC.

    I'm rooted and running the alyosius rom, tried both OC and non OC versions and I still get reboots. Been getting them since the official 2.1 update, don't think there is anything we can do.
     
  3. Joehunni

    Joehunni Well-Known Member
    128

    May 27, 2010
    1,001
    77
    128
    BAMF
    Texas
    never had anything like that happen, my phone, in the 3 months I've had it, has never once just restarted for no reason. pull the battery and reboot, if that doesn't fix it, I'd take it to sprint to be looked over.
     
  4. Bat~man

    Bat~man Well-Known Member
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    Apr 11, 2010
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    Yea it doesn't happen to everyone, however, it has happened to enough people to show it isn't an isolated event.

    Battery pulls, wipes, reinstalls...those things do not fix it. I had it with The official sprint 2.1, then had it when I rooted and removed bloatware, and I still have it as being rooted and running a custom rom.
     
  5. kristi-lynn

    kristi-lynn Member
    16

    Nov 26, 2009
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    same problem here, started in google maps though, now every time i try to find my location it restarts, and now it's moved into just restarting all the time. could just be sitting on the table having just restarted, 3 minutes later it restarts again even if i haven't touched it. asked my mom, hers is doing the same suddenly. both are not rooted, mine's at sprint right now being "repaired," I'll let you all know if that actually means anything. Something tells me it won't help if it's bad software, they'll just replace bad software with more bad software... but we'll see. :rolleyes:
     
  6. narendra bang

    narendra bang New Member
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    Nov 22, 2011
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    hi my galaxy y get restated for no reason.when it kept idle it get restarted whats the problem
     
  7. LBPHeretic

    LBPHeretic Well-Known Member
    213

    May 29, 2010
    2,368
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    Senior Software Engineer
    Wilmington, Delaware
    Thread moved to troubleshooting section. In my experience, my handset has only restarted itself once in nearly two years of owning it.

    The same goes for my other Android devices. I think as the Android operating system has matured, it has gotten much more stable, but even when I was using Android 1.5, I had no issues with restarting.
     
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