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Return Policy Question

Discussion in 'Verizon' started by tecca nina, Dec 8, 2010.

  1. tecca nina

    tecca nina New Member
    Thread Starter
    5

    Oct 25, 2010
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    So I used my new every 2 upgrade for a Droid X about 20 days ago, and am considering returning it and using my D1 again as the X has a few issues I don't want to deal with for the next 2 years. My question is can they give me that upgrade credit back to hold onto until Q1 next year when some better phones are released or do I have to get another phone when I return the DX?

    Thanks in advance for the help :)
     

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  2. primetime

    primetime Guest

    When you return the equipment VZW will changed the contract/upgrade dates and NE2 amount back to where they were before the upgrade happened.
     
    tecca nina likes this.
  3. buckguin

    buckguin Well-Known Member
    38

    Sep 8, 2010
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    Student
    Ohio
    But having seen people kill for a DX that had a D1, I would suggest figuring those problems out...lol Check out the DX forum and see if there is a solution. Maybe its a phone issue that a warrenty will fix.
     
  4. If you do return it make sure they really do reset your account. They messed mine up once and it took a lot of calls to get it back to my NE2 and right contract end date.
     
  5. octoberdana

    octoberdana Well-Known Member
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    Nov 25, 2010
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    Yes they will reset everything as if you had never purchased the X, just be prepared that there is a $35 restocking fee.
     

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