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General Returning my Nexus 5

Discussion in 'Android Devices' started by MikeInMexico, Nov 11, 2013.

  1. MikeInMexico

    MikeInMexico Newbie
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    I really wanted to switch from iPhone so I bought a Nexus 5. My problem with it is that I spend most of my time in Mexico, but retain a US address and credit card. Google Play will NOT allow you to download ANYTHING if you are not in the country of your credit card.
    I found this really hard to believe, so I discussed it with several Google support people. Came to the same conclusions. I have to go to the USA to install an app. No choice but to get rid of the phone.
    I tried using a US VPN, but they still know I'm in Mexico.
    I don't have any of these problems with Apple. Am I missing something? Any input welcome.
     

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  2. jhawkkw

    jhawkkw Chinchillin'
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    It's probably a built in fraud detection/prevention thing. The only thing I can think of is instead of using a credit card at all, try buying things with Google Play credits.
     
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  3. Rush

    Rush {<>}~{<>}
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    Hi MikeInMexico ...

    Welcome aboard.

    I'm sorry to hear that you are having problems with your phone. I moved your thread to its area of discussion.
     
  4. MikeInMexico

    MikeInMexico Newbie
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    Seems you need a credit card to open a Wallet, and you need the wallet to download anything. Even free stuff. Am I wrong?
     
  5. jhawkkw

    jhawkkw Chinchillin'
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    Maybe, I'm not sure :(. Haven't encountered this situation before.
     
  6. zenicanin

    zenicanin Well-Known Member
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    Don't you only need a Google Account to connect to Google Play and download apps?
     
  7. Crude

    Crude Android Expert
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    When I visit Mexico annually I make sure I have installed what I need. Once you cross that line the play store is no good. In a pinch Ive been able to have a buddy email me the apk, but that's hardly a long term solution.
     
  8. MikeInMexico

    MikeInMexico Newbie
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    Exactly. Sorry to say that makes Android far from a complete international solution. I am returning my Nexus 5. Back to iPhone (sigh).
    Been nice talking to you folks, and thanks for the input.
     
  9. MartinS

    MartinS Android Expert
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    You could buy Google Play voucher cards..?
     
  10. jj14x

    jj14x Android Expert
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    That is technically incorrect. You do not need wallet to download apps that are free. But if you are trying to download music that is $0.00 (not free, but $0 - yeah, it is treated differently), it will process thru' Wallet.
     
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