You need a media converter program installed on the pc side. I have a Motorola and use media link but I'm sure a similar one is available for yours free from manufacturers web site. Better than any claim others have because it will have custom software for your make/ model.
Sorry for slow reply. With mine I just choose sync option. You can create a separate folder while on pc to know for sure, but sync should put in ringtones. I can also from phone start a song I like, press hard menu key and choose apply as ringtone then put it wher I want it.
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