So I bought a Rise back in December. Not a bad phone for the price. But there is a huge problem- the phone can't/won't connect to the wifi at my work. It connects at home, and on public wifi with no problems. But at my work, it keeps going back and forth between "searching" and "connected" non-stop. I've asked my boss to reset the router- no luck. I did a factory reset to my phone- no luck. I called Virgin Mobile tech support- no luck. The woman actually said that my phone "isn't compatible" with my work's router (it's a Linksys model). So what now? Has anyone else encountered this problem? Should I send my phone back for a replacement? I can't ask my boss to do anything else with the router- my job doesn't really require using internet, and they tolerate us checking email, Facebook, etc. while at work, so I'm not going to make a big issue on their end. It's a publicwifi for our customers to use, and I've brought my daughter's phone with me one day, just to see if it connects, and it did, while my Rise wouldn't.