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Support ROM update for T-Mobile G2 Touch users!

Discussion in 'Android Devices' started by Lefthand, Oct 4, 2009.

  1. Lefthand

    Lefthand Well-Known Member
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    Hello peeps!
    Just thought I'd feedback to you some info I got from HTC Europe support today, after unsuccessfully trying to download the upgrade.
    This was my query:
    "Hi. I wanted to download the ROM upgrade (2.73.405.5)for my Hero (or G2 Touch as T-Mobile call it). However, after entering the phone's serial number, a message appears indicating that this upgrade is not suitable for my device. Why is this? I'm on T-Mobile UK, the phone build no. is 1.76.110.6.
    I've also noticed there is an upgrade (2.73.61.5) available for the Orange network. Does this mean that ROM upgrades are network specific?"

    This was the reply:

    "Thanks for your email.
    ROM updates are indeed network specific. This is common to ALL mobile phone manufacturers.
    The networks like to control the software that is installed on the phone by default. They often customise it with wallpapers, applications (including removing some in some cases) and adding bookmarks and the like. This is one of the compromises you accept when you buy a subsidised, network branded handset, and why you often see the network logos when booting the phones, and all over the menus.

    AT this time, while we have released the Generic update for the SIM free devices, and Orange have approved the ROM for their devices, T-Mobile wanted some changes made (i do not know what or why), and it has been delayed slightly, but according to their support forums, some sort of announcement wil be made by T-Mobile tomorrow regarding their update for the G2 touch.

    I am sure it will not be long until the update is released."

    Firstly I'd like to say that I emailed the query today, Sunday afternoon, at got a reply within the hour. That's what I call customer service!

    Secondly, let's hope T-Mobile stops phaffing around and release the update! good news though eh?
     

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  2. TheBrit

    TheBrit Android Expert
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    Here's hoping that it's released today. The change was to fix the Peep application apparently. T-Mobile considered it a show stopper according to a staffer's comments on the official T-Mobile UK forum.
     
  3. rizzla

    rizzla Well-Known Member
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    really, what needs fixing, haven't noticed any problems with peep from the update i got off the net?
     
  4. TheBrit

    TheBrit Android Expert
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    Just quoting what they said.

    Anyway the official G2 update has been released. Get it here.
     
  5. Hammers

    Hammers Newbie
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    is it worth updating with this new rom? i havent noticed any issues with my phone, so wondering if its worth losing all my data! whats everyones opinion?
     
  6. Slug

    Slug Check six!
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    Posted by Paul O'Brien (@MoDaCo) earlier today via Twitter:

    "Hero users - if you install the 2.73.110.26 or 2.73.405.38 updates via RUU you will NOT be able to root due to hboot and kernel bugs closed!"

    Just a heads-up for anyone thinking of going down this road. The good news is that the T-Mobile update is now available pre-rooted in update.zip form here. A completely stock unrooted version (but minus the perfected hboot) will also be uploaded soon.
     

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