OK, I've had this phone since day one. I was counting down the days until I could get it. I'd gone from an iPhone 3G, to the Aria, to the Captivate. I was loving the Aria, so I was really excited to get a faster, more full-featured phone. And don't get me wrong, 65% of the time it is a great phone, as long as I'm not trying to listen to music (which is what I do 90% of the time on my phones). I love Swype, I love the screen, yada, yada, yada. All the stuff folks love about this phone, I love. But now I'm at a crossroads. I'm an audio professional. Music playback is seriously important to me. Shoddy playback just can't happen. I mean, this is the top of the top of the line when it comes to phones, right? It should do something as simple as playback music flawlessly, right. It should perform basic tasks without freezing, hesitating or any of that, right? My Aria was faster and more responsive than this phone (by far). And a little easier to use overall. So now I find myself wanting to keep the phone, but if I do something's gotta change. I can't wait for months. I need basic music functionality now. So my choices are: 1. Root (which could damage the phone and put me in a more difficult situation). And I'm not a developer or anything. I'm a guy with a conversational knowledge of computers but way too busy a life to spend as much time as I have with this phone, although I've enjoyed the reading forums and tinkering. 2. Reset. Some say a factory reset has cured all their ills, but I'm skeptical. Do I want to risk having to take the time to re-input all my data on the off chance that it will magically solve the problem? Call me crazy, but I think the phone was at factory reset level when I bought it, and these problems have been around since day one. 3. Return. Well, this is almost the same as factory reset, but with a trip to the store, grief from the folks there and the inputting all info again. And nothing guarantees that the new phone is any more or less glitchy than the current one? Now, let me say that I don't want an iPhone 4. That's the whole reason I went to Android. I don't like the I4. I've been a Mac guy since 1990, I have an iPad, and iTouch, a MacBook, an iMac, a Shuffle, an iPhone 3G. I just don't like where Apple has gone, for the first time in my life. So, I'm asking you all: what the $&^ should I do? I'm at the breaking point with a phone I love.