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General Rooted Cellcom M8 can't send pictures in MMS

Discussion in 'Android Devices' started by gandelf, Apr 4, 2016.

  1. gandelf

    gandelf Newbie
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    All communications works, except I can't send any pictures via mms no matter what size they are. Yes, I have a data and wifi connection. Cellcom's solution is like always, factory reset (the dumb button). Can anyone tell me what apps and services are required to send a pic via mms? I might have something (Google) frozen?
     

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  2. saltire

    saltire Android Expert
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    Being rooted shouldn't affect this. I would check the specific APN settings your carrier specifies for MMS, and check any restrictions the carrier or the messaging app might have on the size of MMS you can send.
     
  3. gandelf

    gandelf Newbie
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    I mentioned rooting, because I have been known to tweak things until they are broke and then need to fix them. The APN settings are locked and not accessible with a Cellcom phone. I checked with Cellcom and all is good with our account. Attachment size is at 1 meg and I can't send any attachment no matter what size it is. I'm thinking I might have something frozen that is required?

    Thanks for your reply.
     
  4. gandelf

    gandelf Newbie
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    I was told today by Cellcom tech support, that the PRI version 6.03_066 is the wrong version. It's supposed to be version 6.02. They THINK it happened when the OS updated to 5.0.1? Cellcom wants to flash a new OS to my phone and as a result I will lose root. Is that the only solution to this problem?
     
  5. saltire

    saltire Android Expert
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    I'll be honest I have no idea, as that's related to network protocols (I think) so possibly. Not come across Cellcom before, but assuming you can get an unlock code via htcdev.com if you loose root it should be easy to re-root.
     
  6. gandelf

    gandelf Newbie
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    K, I paid 1 click to root it. I will try explaining it to them. If rooting is going to be an issue, I will just live with it. The M8 is a great phone. Thanks for your time.
     

HTC One M8

The HTC One M8 is the Taiwanese company's flagship phone for the first half of 2014. It built on its predecessor with an upgraded 5-inch 1080p display, Snapdragon 801 processor, 2GB of RAM, 32GB of internal storage, and an UltraPixel rear Duo Camera.
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