ok so back in like feb i rooted my phone. When the OTA 2.2 update came i did it , but i got the status 7 error. So i just left it alone and stayed with 2.1 I did a hard reset to factory and i tried the update again. I get same error. I CANNOT get the phone to connect to pc, either in USB mass storage mode or Debugging mode. i have tried everything including uninstall/install USB drivers a millions times, 5 different cables including the cable the phone came with and even on 3 different pc's , 2 of which had BRAND NEW install of windows 7. I think it's my phone's usb port that's messed up, so i'm giving up. My question is how can the tech at sprint see if my phone is rooted or not? I don't remember which method i used and since i cannot get the phone connected in any way to a pc to UNROOT it, i can't change it.