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Discussion in 'Android Help' started by JoyceV, Mar 19, 2016.

  1. JoyceV

    JoyceV Lurker
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    I recently went to the S7 and have just realized that my Smemos from my S4 did not transfer, I am signed into my Samsung account but my memos did not appear. I no longer have the S4. Is there anyway to recover this information
     

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  2. chanchan05

    chanchan05 The Doctor
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    You obviously need the S4 to recover them. You need to check if the SMemo on the S4 is set to backup to Samsung account.
     
  3. Jinxii

    Jinxii Newbie
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    If you still have the s4, hook it up together with your new phone and open up smart switch (it's in settings > backups) and then transfer the information there you may need to download smart switch onto your s4 as well
     
  4. JoyceV

    JoyceV Lurker
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    No longer have the S4 and yes it was set to backup. I had to do a factory reset once on it and all of my motes reloaded
     

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