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Support S Pen Issues

Discussion in 'Android Devices' started by David Jamison, Aug 30, 2017.

  1. David Jamison

    David Jamison Lurker
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    can not access apps or screen activity unless I use my s pen. Thanks
     

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  2. The_Chief

    The_Chief Accept no imitations!
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    Wow, that's interesting... have you rebooted the phone? Installed the latest updates? Contacted Samsung?
     
  3. David Jamison

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    yes , yes, and no. with the s pen it works perfect
     
  4. The_Chief

    The_Chief Accept no imitations!
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    Yes, but if the screen is only responding to the S Pen, there could be a problem with the digitizer under the screen. Of course, the phone is two years old: unless you have a service plan for it, that's probably going to cost more to repair than the Note 5 is worth. All I can say is that Samsung is offering TOP DOLLAR to trade the Note 5 in for the Note 8... and I can hardly wait to get mine.
     
  5. dmunz

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    Houston
    I'm having a problem.

    I have the Montblanc S-Pen for my Note 4. It works fine with the Note 8 but I have to remove the S-Pen from the body of the Note 8 (and feel the little "vib") in order for it to work. I don't remember having to have the S-Pen out of the body on the Note 4. Is there some way to turn this check off?

    I want to use the Montblanc S-Pen most of the time but I want to keep the actual S-Pen in the Note so I have it.

    TIA
    DLM
     
  6. The_Chief

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    That's a really good question, and probably one for Samsung tech support. Can the Note 8 perform S Pen functions with a second Pen, while the S Pen is stored in the phone? My first impression would be no, as removing the S Pen would activate its features. I'm not sure there's a way around that, but they would know.
     
  7. dmunz

    dmunz Well-Known Member
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    I figured it out. You go into SETTINGS => ADVANCED FEATURES => S PEN and disable the "Power saver" option. It says something like "save battery power by not trying to detect your S Pen while it is in your phone."

    It is on by default and when I switched it off, the MB stylus worked just fine. I'll play with it for a few weeks to see how it really impacts the battery and then decide if it is worth it.

    So the next question would be, what features does the new S Pen (the NOTE 8 version) have that an older version might not support? I'll need to test that will the MB as well.

    FWIW
    DLM
     

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