Help S Voice listens at lock screen when set only when charging


Well-Known Member
I have set S Voice to only listen for the wake up command at the lock screen when charging (see first screenshot). Yet in the second screenshot you can see the microphone at the bottom of the lock screen showing it's listening for the wake up command and you can see that the battery is not charging. I tested it by saying the wake up command and it did indeed respond. Why is it doing this and how do I get it to work properly??