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S10 - no mobile data!

Discussion in 'Android Devices' started by notaguru, Feb 27, 2022.

  1. notaguru

    notaguru Android Enthusiast
    Thread Starter

    My S10 on Verizon (via PagePlus) worked perfectly until recently... It stopped displaying SMS and MMS, and then lost mobile data entirely. Everything else seems to be fine. Conversations with PagePlus customer service (in Mumbai, I think!) produced various combinations of instructions, including reboot, remove - then replace - SIM, turn airplane mode ON then OFF, set and reset the APN, etc. etc. PagePlus insists that the function is turned ON, that the problem is not at their end.

    This morning, in frustration, I *RESET* the @#$%! phone.
    Still no mobile data.

    HELP!
     



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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    factory reset should not affect mobile connectivity. it could be a hardware issue. and you said you replaced the sim card, correct?
     
    Dannydet likes this.
  3. notaguru

    notaguru Android Enthusiast
    Thread Starter

    Oh! I had thought that some app or setting might be interfering...
    Well, I pulled and then reinserted the SIM card, but didn't use a new one. I'll try that tomorrow!
    Thanks
     

Samsung Galaxy S10 Forum

The Samsung Galaxy S10 release date was March 2019. Features and Specs include a 6.1" inch screen, 16MP camera, 8GB RAM, Exynos 9820 processor, and 3400mAh battery.

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