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S3 - ActiveSync - OWA & contacts disappear

Discussion in 'Android Devices' started by Cindy5557, Aug 10, 2012.

  1. Cindy5557

    Cindy5557 Lurker
    Thread Starter

    Samsung Galaxy S3 - I am having issues with the Exchange ActiveSync and Contacts. I did a factory reset on the phone then added the Exchange info. Everything worked like with the first setup. Then the next day the contacts were gone. I removed the Exchange account from the phone and installed it again. Again, it worked, then contacts were gone.

    I think I figured out that our Exchange Server Field box should be populated with mail.xxx.com/owa when the contacts disappear the OWA is always missing from that field.

    What would cause the OWA to disappear? I think if we can figure this out we might have the issue resolved. Could it have anything to do with WiFi? The email and calendar work fine with or without the OWA. But having contacts disappear is a huge issue as I'm sure you all can image.

    Thanks for any help, suggestions!
    Cindy
     



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  2. dingar

    dingar Lurker

    The same for me. But it just purge everything and re-sync again.
     

Samsung Galaxy S3 Forum

The Samsung Galaxy S3 release date was May 2012. Features and Specs include a 4.8" inch screen, 8MP camera, 1GB RAM, Exynos 4412 Quad processor, and 2100mAh battery.

May 2012
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