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S3 Factory Resetting Errors

Discussion in 'Android Help' started by Android Question, Dec 23, 2013.

  1. Android Question

    Thread Starter

    Hey there,

    My Samsung Galaxy S3 was giving me a lot of problems from when I last updated it... I couldn't receive or send text messages, and the screen would constantly freeze so much that my phone was practically useless.

    I managed to back up my data and attempted a factory reset from the settings menu. Though, it's been about 12 hours and my phone has been stuck on the samsung logo page (for when it's first turning on). I thought it might be frozen again so I took out the battery and turned it on again. It ended up on the same page.

    How long does a factory reset take? Is it still in progress or is there something else I should try?


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