hey guys, first post on here for me so be nice! Recently got my first smart phone (S3 LTE) I had it synced with my hotmail account and everything was fine. I then added my G-mail account to the e-mail program and it stopped updating either account. Even if I went into the program, selected the account and pressed the refresh button at the top it would just say it was loading but nothing would happen. I then deleted both accounts to start again, now when I try and add my hotmail account it comes up with the "Checking incoming server settings" window but just stays like that... No e-mails Really starting to wind me up a bit if I'm honest! Any ideas? Thanks in advance Lewis
Clear the cache, reboot then try again. I have seven email accounts and they all worked after I did this.
Thanks for the reply Just tried this... Cleared the cache from google chrome and the default internet browser, still doesn't work
Ok, so I went to Setting, Applications manager, All, Downloads and it says there is no cache to clear. . .
Try > settings> data usage > then click on the left of the home button ( forgot its name) then you get a pop up window showing data roaming / restrict background etc. make sure you tick 'auto sync data' is ticked. That should get your emails.
