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S3 LTE won't receive e-mails...

Discussion in 'Android Devices' started by LewiH, Jan 5, 2014.

  1. LewiH

    LewiH Lurker
    Thread Starter

    hey guys, first post on here for me so be nice!

    Recently got my first smart phone (S3 LTE) I had it synced with my hotmail account and everything was fine.

    I then added my G-mail account to the e-mail program and it stopped updating either account. Even if I went into the program, selected the account and pressed the refresh button at the top it would just say it was loading but nothing would happen.

    I then deleted both accounts to start again, now when I try and add my hotmail account it comes up with the "Checking incoming server settings" window but just stays like that... No e-mails :thinking:

    Really starting to wind me up a bit if I'm honest! Any ideas?

    Thanks in advance

    Lewis
     


    #1 LewiH, Jan 5, 2014

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  2. Raistlin1158

    Raistlin1158 Well-Known Member

    Clear the cache, reboot then try again.

    I have seven email accounts and they all worked after I did this.
     
    #2 Raistlin1158, Jan 6, 2014
  3. LewiH

    LewiH Lurker
    Thread Starter

    Thanks for the reply

    Just tried this... Cleared the cache from google chrome and the default internet browser, still doesn't work :thinking:
     
    #3 LewiH, Jan 6, 2014
  4. Raistlin1158

    Raistlin1158 Well-Known Member

    I meant clear the cache of the entire phone in download mode
     
    #4 Raistlin1158, Jan 9, 2014
  5. LewiH

    LewiH Lurker
    Thread Starter

    Ok, so I went to Setting, Applications manager, All, Downloads and it says there is no cache to clear. . .
     
    #5 LewiH, Jan 9, 2014
    cheffy11 likes this.
  6. Raistlin1158

    Raistlin1158 Well-Known Member

    Put the phone in download mode ...
     
    #6 Raistlin1158, Jan 11, 2014
  7. kks44

    kks44 Lurker

    Try > settings> data usage > then click on the left of the home button ( forgot its name) then you get a pop up window showing data roaming / restrict background etc. make sure you tick 'auto sync data' is ticked. That should get your emails.
     
    #7 kks44, Feb 5, 2014
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