Help S3 speaker problem

[alliestar90]

I just got a Samsung galaxy s3 today as an Xmas gift. The sounds worked at first but all of a sudden the speakers stopped working. I tried playing a song but no sound came out. I plugged in headphones and i could hear the music fine. my dad put a screen protector on it and he may have gotten some of the liquid stuff you use to get the protector to stick on the phone. i havent dropped it or anything. any idea what the problem could be?

 

[Mikestony]

I just got a Samsung galaxy s3 today as an Xmas gift. The sounds worked at first but all of a sudden the speakers stopped working. I tried playing a song but no sound came out. I plugged in headphones and i could hear the music fine. my dad put a screen protector on it and he may have gotten some of the liquid stuff you use to get the protector to stick on the phone. i havent dropped it or anything. any idea what the problem could be?

Is the speakers working when the phone rings or with other notifications?

 

[Terry51]

Congrats on geting your new toy... have you checked the volume has not been muted in the notifercation bar?. Also, check the volume levels in settings/volume are on full.

 

[alliestar90]

I checked the sound settings. it's all up to full. and no, the ringtones and notifications aren't going off either.

 

[Terry51]

Well, assuming you ain't got anything inside the handset when fitting the screen protector?, you could always try a factory reset!. that usely sorts out most problemed. Failing that, take it back to the shop.