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Support s3 touch screen not responding

Discussion in 'Android Devices' started by whoimi, Jul 20, 2013.

  1. whoimi

    whoimi Lurker
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    hi guys

    got an issue
    i downloaded fruit ninja and got a bit too exicited with it!

    so now the issue is there seems to be like a small damage to the phone on the right hand side

    there is backlight and the phone powers on and everything i can just bout see the menu items

    however the problem is the touch screen does not work at all nor it is responsive

    so was wondering what exactly do i need to replace? to get it fixed or what do i need to order

    can anyone help please


    the actual glass screen seems ok but beneath that seems to be like a small crack there

    phone works fine ok!

    thanks
     

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  2. funkylogik

    funkylogik share the love peeps ;)
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    I dont know what you should do but if it helps, i think youve broken the digitizer layer under the glass. The thing that detects touch .
    and maybe damaged the display panel underneath that if youre having trouble seeing things
     
  3. whoimi

    whoimi Lurker
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    Thanks you

    Thought so
    well luckily my phoen is still under warranty i have a business support contract with them (EE)and they have offered to replace the handset for free!
     

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