1. Download our Official Android App: Forums for Android!

Support S4 Blocked

Discussion in 'Android Devices' started by NaNaNiii, Oct 17, 2013.

  1. NaNaNiii

    NaNaNiii Member
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    42
    Joined:
    Jan 8, 2012

    Jan 8, 2012
    42
    6
    16
    I got my S4 off Gumtree, straight swap for an iPhone 5 in August. Today, the phone wasnt making any calls or texts and theres a circle with a line through it on the notification bar. Surprise Surprise, calls to the guys number (from a different phone) now dont go through. Is there anything I can do?!
     

    Advertisement

  2. trucky

    trucky Android Enthusiast
    Rank:
    None
    Points:
    63
    Posts:
    251
    Joined:
    Nov 6, 2012

    Nov 6, 2012
    251
    86
    63
    Male
    Asheville, NC
    Have you contacted your cellular carrier to see if there's problem on their end or possibly with your account?
     
  3. Goodspike

    Goodspike Android Expert
    Rank:
    None
    Points:
    143
    Posts:
    1,144
    Joined:
    Dec 28, 2010

    Dec 28, 2010
    1,144
    143
    143
    Male
    Seattle
    Who is "the guy?" Is this not your phone?

    Are you perhaps in airplane mode? On mine that's a different symbol, but different carriers may be different.
     
  4. EarlyMon

    EarlyMon The PearlyMon
    Rank:
     #1
    Points:
    5,218
    Posts:
    57,632
    Joined:
    Jun 10, 2010

    Jun 10, 2010
    57,632
    70,424
    5,218
    New Mexico, USA
    The guy is who he got the phone from.
     
  5. Hadron

    Hadron  
    VIP Member
    Rank:
     #8
    Points:
    2,218
    Posts:
    20,065
    Joined:
    Aug 9, 2010

    Aug 9, 2010
    20,065
    13,099
    2,218
    Spacecorp Test Pilot
    Dimension Jumping
    I'd certainly contact the carrier to see whether they know why.

    If it's that the IMEI has been blacklisted then all you can do is explain your situation and see where it goes.
     
  6. y2kgtp

    y2kgtp Well-Known Member
    Rank:
    None
    Points:
    18
    Posts:
    98
    Joined:
    Jun 3, 2010

    Jun 3, 2010
    98
    11
    18
    Stolen phone that was finally reported?
     
  7. EarlyMon

    EarlyMon The PearlyMon
    Rank:
     #1
    Points:
    5,218
    Posts:
    57,632
    Joined:
    Jun 10, 2010

    Jun 10, 2010
    57,632
    70,424
    5,218
    New Mexico, USA
    Sometimes, sometimes it's their screw up.
     
  8. Goodspike

    Goodspike Android Expert
    Rank:
    None
    Points:
    143
    Posts:
    1,144
    Joined:
    Dec 28, 2010

    Dec 28, 2010
    1,144
    143
    143
    Male
    Seattle
    Wait. People actually exchange phones and continue to use the other person's account? All I have to say is wow! That's wrong on so many levels.
     
  9. ironass

    ironass Android Expert
    Rank:
     #20
    Points:
    1,343
    Posts:
    11,402
    Joined:
    Aug 17, 2010

    Aug 17, 2010
    11,402
    5,604
    1,343
    Male
    Keeping one step ahead of the Tax man
    Cotswolds, England
    You can check a phone's history and status for
     
    EarlyMon likes this.
  10. EarlyMon

    EarlyMon The PearlyMon
    Rank:
     #1
    Points:
    5,218
    Posts:
    57,632
    Joined:
    Jun 10, 2010

    Jun 10, 2010
    57,632
    70,424
    5,218
    New Mexico, USA
    He never said that, neither did I. That's not the issue.
     
  11. NaNaNiii

    NaNaNiii Member
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    42
    Joined:
    Jan 8, 2012

    Jan 8, 2012
    42
    6
    16
    We traded phones, not our sims.

    Phoned Orange and they said that looks like a fraud job. The IMEI was blacklisted and there is nothing they can do about it :/
     
    EarlyMon likes this.
  12. jamjr74

    jamjr74 Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    219
    Joined:
    Sep 29, 2013

    Sep 29, 2013
    219
    26
    43
    MA
    If u have ur imei report yours stolen. When I swap phones I always snap a pic of my imei in case of issues like this.
     
  13. NaNaNiii

    NaNaNiii Member
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    42
    Joined:
    Jan 8, 2012

    Jan 8, 2012
    42
    6
    16
    Yeah I have the IMEI and will do. Still pissed at the fact that Im left with a virtually useless phone
     
  14. Hadron

    Hadron  
    VIP Member
    Rank:
     #8
    Points:
    2,218
    Posts:
    20,065
    Joined:
    Aug 9, 2010

    Aug 9, 2010
    20,065
    13,099
    2,218
    Spacecorp Test Pilot
    Dimension Jumping
    If it's fraud rather than theft, I wonder whether there's enough info to link the phone to the original owner? If they were on contract the IMEI would probably be enough, if the victim (the network or insurer) wanted to pursue. You could always offer to testify in case they did.
     
  15. jamsterdm

    jamsterdm Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    122
    Joined:
    Oct 25, 2012

    Oct 25, 2012
    122
    9
    36
    Male
    Not gonna lie I work in a phone shop and 2 out of every 10 I sell are blacklisted :/ I blame apple
     
  16. jameskasmonr

    jameskasmonr Lurker
    Rank:
    None
    Points:
    25
    Posts:
    5
    Joined:
    Oct 20, 2013

    Oct 20, 2013
    5
    0
    25
    So first of all, why the phone got blacklisted if it's from proper channel?

    Secondly, since IMEI can get blacklisted, so we should not buy second hand phone?
     
  17. jhawkkw

    jhawkkw Chinchillin'
    Rank:
    None
    Points:
    1,333
    Posts:
    10,634
    Joined:
    Jul 30, 2011

    Jul 30, 2011
    10,634
    7,397
    1,333
    Washington, DC
    It's why I'm very suspect about buying one second hand. It's always a risk, which is why I always recommend that if you're doing an in person exchange to meet at the carrier to ensure proper change of ownership so that they can't turn around and blacklist you.
     
  18. jamsterdm

    jamsterdm Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    122
    Joined:
    Oct 25, 2012

    Oct 25, 2012
    122
    9
    36
    Male
    I think sometimes phones are reported stolen and there's a imei mix up of course when buying 2nd the risk is quadrupled as people genuinely do insurance jobs on them
     
    EarlyMon likes this.
  19. titan2005

    titan2005 Member
    Rank:
    None
    Points:
    18
    Posts:
    70
    Joined:
    Oct 29, 2010

    Oct 29, 2010
    70
    10
    18
    Peoples are buying phone on payment plan. Sell it or trade and the phone will work for a month till install is due but they don't pay.
    That's why it's just risky to buy phone from individual on eBay or CL now a day.
     
  20. NaNaNiii

    NaNaNiii Member
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    42
    Joined:
    Jan 8, 2012

    Jan 8, 2012
    42
    6
    16
    EE were useless and the Police even more so, they didn't want anything to do with it. A local phone shop have since fixed it somehow in the sense that I can now make and send calls and texts (basically unbarred) it. They've rooted it and added a custom touchwiz rom. However, I obviously cannot update to 4.3 Jellybean now. Also, when I receive a text message, instead of displaying the contact and message on the lockscreen, it simply comes up as "message received" but oh well, at least I can use it as phone again
     
  21. y2kgtp

    y2kgtp Well-Known Member
    Rank:
    None
    Points:
    18
    Posts:
    98
    Joined:
    Jun 3, 2010

    Jun 3, 2010
    98
    11
    18
    Checkbox under Messaging settings should fix that, if you have access.
     
    NaNaNiii likes this.
  22. NaNaNiii

    NaNaNiii Member
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    42
    Joined:
    Jan 8, 2012

    Jan 8, 2012
    42
    6
    16
    Wooooo, that worked, thank you :)
     
  23. Gomjaba

    Gomjaba Android Enthusiast
    Rank:
    None
    Points:
    113
    Posts:
    672
    Joined:
    Nov 8, 2012

    Nov 8, 2012
    672
    106
    113
    Trouble is, you can phone nowadays with "an" IMEI number and get it blocked - you don't even have to own the damn thing. All you need is knowing the IMEI.
     

Share This Page

Loading...