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S4 Mini not receiving MMS

Discussion in 'Android Help' started by Android Question, Dec 6, 2013.

  1. Android Question

    Thread Starter

    I was sent a MMS from an iPhone to my S4 mini. I can't open it, it just says downloading I am on the Tesco mobile network.

    Can anyone help please?
     



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  2. D-U-R-X

    D-U-R-X turbo drinker

    Hello and welcome to Android Forums! :)

    Are you able to receive MMS messages from other phones? If not, then you may need to make sure you have the correct APN (Access Point Name) settings from Tesco Mobile...

    Setting up new APN settings isn
     
  3. D-U-R-X

    D-U-R-X turbo drinker

    It's also worth mentioning that you need to have mobile data enabled to send/receive MMS messages... if you turn off mobile data when connected to WIFI, then you wouldn't receive the message!
     
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