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Support S5 ear speaker not working in phone app

Discussion in 'Android Help' started by Ajhemm, Aug 10, 2016.

  1. Ajhemm

    Ajhemm Lurker
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    Aug 10, 2016
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    Hi,

    My Galaxy S5 ear piece speaker has stopped working when making or taking phone calls.

    I know the speaker works because when I use whattsapp to make calls it works fine. I can go from putting in earphones to loud speaker then back to the small earpiece speaker if I want in whattsapp.

    I have factory rest the phone and I have downgraded from Marshmallow to Lollipop and back again. With no success.

    Any ideas?
    Thanks in advance
     

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