My phone last did an update on the 18/8/17 at 6.20 and since that time it has not updated or downloaded anything. I had not really noticed this, until yesterday when it I realised it had not updated or downloaded since then. I have tried to factory reset, I have to force stop. It won't sync and it won't connect download Google email. It does sync to pebble watch, and to my Yandex account. What can I do? I suspect it might have been an update to the operating system?