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S6. Did a factory reset but I'm stuck during the phone setup.

Discussion in 'Android Devices' started by Crystalline, Jul 25, 2017.

  1. Crystalline

    Crystalline Newbie
    Thread Starter

    I did a factory reset, clicked "Start", connected to a wi-fi network, agreed to the terms, etc... and then the phone got stuck in the "Checking network. Adding a few finishing touches. This may take a minute or two" phase. I waited hours, but it would always get stuck at that part, so I skipped connecting to a wi-fi network.

    That helped, and got me further through the initial setup phase, but now, and no matter what I do, it'll just get to a point where it tells me "Not signed in. To use this phone you first have to sign in to an owner's Google account in use on this phone when it was last reset. Because you haven't done so, you have to set up the phone again".

    The ****ed up part is that, during the setup stages that precede this message, I'm not asked to sign in to Google. I've tried doing a multitude of things but I cannot get past that.

    I can't even go back through the debug menu, now, as doing the power+volume+home button combination just starts the phone normally.

    How did this happen and how do I fix it?
     


    #1 Crystalline, Jul 25, 2017
    Last edited: Jul 25, 2017
    Tavatchaina likes this.

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  2. Crystalline

    Crystalline Newbie
    Thread Starter

  3. Crystalline

    Crystalline Newbie
    Thread Starter

  4. James L

    James L Android Expert

    Hold volume down and power as soon as the screen goes blank switch to volume down, home and power. Then press volume up.
     
  5. Crystalline

    Crystalline Newbie
    Thread Starter

    That just brings me to that light blue menu that talks about installing custom OS. But that's not what I want. Or is it? I mean, what can I do in here? I don't think this is relevant to my problem.
     
  6. James L

    James L Android Expert

    Google search "My account" It'll take you to the Google page. Go to sign in and security i think it is. Then remove the device from your account. Press volume up to continue. Download the firmware for your device. Flash it in Odin and it'll boot fully.

    Side note:
    For anyone with custom binary blocked by FRP this will work to recover your device! LG, Samsung, Motorola etc. As long as firmware is available and can be flashed.
     
  7. Crystalline

    Crystalline Newbie
    Thread Starter

    There's no "Remove" button that allows me to remove the device. I even did what Google recommends in such a case and changed my password. Still can't remove it.

    What do you even mean by firmware? The firmware that comes pre-installed on the device when you buy it? Meaning, Android 5.0? Or is it 6.0? Or should it be Nougat?

    Also, I tried flashing the stock firmware for my S6 with Odin yesterday, but once I clicked on the "AP" button in Odin's interface, selected the .md5 file, and then clicked on "Start" at the bottom, it would run but then come up with a "Failed" red box in Odin's interface.

    Can you please be more specific with your instructions? Do I need to enable developer mode's "usb debugging"? Because I can't... because you know, I'm not able to complete the phone's setup and access its settings... That's what my issue is.

    Thank you.
     
  8. Crystalline

    Crystalline Newbie
    Thread Starter

    Just tried it with a stock firmware version for my device and region but it failed. Here's Odin's log:

    <ID:0/004> Added!!
    <OSM> Enter CS for MD5..
    <OSM> Check MD5.. Do not unplug the cable..
    <OSM> Please wait..
    <OSM> Checking MD5 finished Sucessfully..
    <OSM> Leave CS..
    <ID:0/004> Odin engine v(ID:3.1203)..
    <ID:0/004> File analysis..
    <ID:0/004> SetupConnection..
    <ID:0/004> Initialzation..
    <ID:0/004> Get PIT for mapping..
    <ID:0/004> Firmware update start..
    <ID:0/004> SingleDownload.
    <ID:0/004> boot.img
    <ID:0/004> cache.img
    <ID:0/004> cm.bin
    <ID:0/004> FAIL!
    <ID:0/004>
    <ID:0/004> Complete(Write) operation failed.
    <OSM> All threads completed. (succeed 0 / failed 1)

    In the phone's download mode screen I can see something in red saying: [CM] SW REV. CHECK FAIL. DEVICE: 5, BINARY: 3

    What does that mean?
     
  9. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    Since you did a factory reset, I'll assume you were okay with wiping the phone. I would try restoring the factory firmware with Samsung's Smart Switch.

    Here's a video you might find helpful.



    Keep in mind that you will need the exact model and serial number.
     
  10. Jfalls63

    Jfalls63 Android Expert

    The SW Rev. Check Fail usually means your are trying to flash a earlier version of the software.
    Double check that you have the latest released version. Most Samsung devices won't let you down grade.
     
    lunatic59 likes this.
  11. Crystalline

    Crystalline Newbie
    Thread Starter

    SOLVED
     
    lunatic59, Jfalls63 and Rob like this.
  12. Rob

    Rob Galaxy S20 Ultra
    Phandroid Staff

    Can you share your solution so others who find this thread might solve there problem as well? THANKS! And glad you figured it out!
     
    lunatic59 and Jfalls63 like this.
  13. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    ^^^

    What :rob:said.
     
    Rob and Jfalls63 like this.
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