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S7 Edge, Shattered screen, loads data...cant access via desktop

Discussion in 'Android Devices' started by EthoxyL, Jul 2, 2017.

  1. EthoxyL

    EthoxyL Lurker
    Thread Starter

    My S7 Edge was damaged badly, recently, and around 75% of the screen is unable to be viewed. The screen still recognizes swipes, and I can navigate the phone (with many attempts):

    I can locate and view photos/videos
    I can locate programs and load them
    I can still log-in with thumb scan
    ...however

    I can connect to a PC, the drivers will upload and install...but will not be recognized as an accessible drive nor will data be found or shown on the PC. The Windows folder will show a blank area, no metadata listed...just a large blank area.

    Any ideas on how to recover my data via my PC?
     



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  2. EthoxyL

    EthoxyL Lurker
    Thread Starter

    Actually, that did work. I wasn't aware that the drivers were available via pc download...thank you!
     
    mikedt likes this.

Samsung Galaxy S7 Edge Forum

The Samsung Galaxy S7 Edge release date was March 2016. Features and Specs include a 5.5" inch screen, 12MP camera, 4GB RAM, Snapdragon 820 processor, and 3600mAh battery.

March 2016
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