1. Download our Official Android App: Forums for Android!

General S7 overheating?

Discussion in 'Android Devices' started by jvk, Mar 31, 2016.

  1. jvk

    jvk Newbie
    Thread Starter
    Rank:
    None
    Points:
    18
    Posts:
    17
    Joined:
    Apr 20, 2010

    Apr 20, 2010
    17
    12
    18
    Wife reported:

    Plays candy crush. Falls asleep. Game kept screen on. Wakes up. Screen still on. Says phone so hot she was literally worried it was about to start a fire. Couldn't hold it.

    Any tips? Known issue?
     

    Advertisement

  2. Snakeyeskm

    Snakeyeskm Android Expert
    Rank:
     #81
    Points:
    293
    Posts:
    1,653
    Joined:
    Apr 8, 2014

    Apr 8, 2014
    1,653
    846
    293
    Male
    Investment Banking
    US
    It could be just the app and it's draw on resources. In short intervals using the gear VR heats up the phone considerably. It's worth watching the phone over the next few days on other apps as well as candy crush being used for short/intermediate periods of time.
     
  3. ironass

    ironass Android Expert
    Rank:
     #21
    Points:
    1,343
    Posts:
    11,456
    Joined:
    Aug 17, 2010

    Aug 17, 2010
    11,456
    5,676
    1,343
    Male
    Keeping one step ahead of the tax man.
    Cotswolds, England
    Global or U.S. model?
     
  4. mikedt

    mikedt 你好
    Rank:
     #6
    Points:
    2,238
    Posts:
    24,662
    Joined:
    Sep 22, 2010

    Sep 22, 2010
    24,662
    13,650
    2,238
    Teachaaa
    Jinan, China
    Was she in bed or something, perhaps phone was smothered under quilts, blankets or pillows? Which are very good thermal insulators of course. If it was on, playing a game and she fell asleep, many games do keep the screen on and can heat it up.
     
  5. Snakeyeskm

    Snakeyeskm Android Expert
    Rank:
     #81
    Points:
    293
    Posts:
    1,653
    Joined:
    Apr 8, 2014

    Apr 8, 2014
    1,653
    846
    293
    Male
    Investment Banking
    US
    US model.
    Please don't tell me that that is only typical to Snapdragon.


    PS The only thing that is too "hot to handle" when my wife falls asleep, is me.
     
  6. ironass

    ironass Android Expert
    Rank:
     #21
    Points:
    1,343
    Posts:
    11,456
    Joined:
    Aug 17, 2010

    Aug 17, 2010
    11,456
    5,676
    1,343
    Male
    Keeping one step ahead of the tax man.
    Cotswolds, England
    Err... yes. The Snapdragon is overclocked and requires a heat pipe to cool it down. See, US models, poor battery, audio and slow


    Strange! She told me something completely different. Something about, old age creeping on. ;)
     
    Snakeyeskm likes this.
  7. jvk

    jvk Newbie
    Thread Starter
    Rank:
    None
    Points:
    18
    Posts:
    17
    Joined:
    Apr 20, 2010

    Apr 20, 2010
    17
    12
    18
    OP here.

    US model Verizon. Not under covers. Not happened again but she is now afraid to set down candy crush without closing app...

    Sooo... the issue sorta is she never got an overheat warning. It never went into low power mode to protect itself. I thought maybe faulty internal thermometer thingy.

    This is the singular issue between both of our phones. Everything else is butter and greased lightning. PayPal fingerprint app was not working but they pushed an update that removed that feature so technically that isn't broken anymore ;)
     
  8. jvk

    jvk Newbie
    Thread Starter
    Rank:
    None
    Points:
    18
    Posts:
    17
    Joined:
    Apr 20, 2010

    Apr 20, 2010
    17
    12
    18
    Anyone know how to possibly test / diag function of internal temp reader?
     
  9. itsallgood

    itsallgood Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    1,876
    Joined:
    Jan 27, 2011

    Jan 27, 2011
    1,876
    276
    163
    I noticed that for some reason, when I stream Pandora and put my phone in my holster, the screen would turn on for no reason and my phone would heat up to 100 degrees Fahrenheit. Never could figure out why this was happening, but I turned on the Keep Screen Off option in the settings when its in a dark location. This fixed that issue. You would think with the cooling stripe in the phone, it would cool the phone down. I'm curious how it works and at what point does it activate.
     
  10. mikedt

    mikedt 你好
    Rank:
     #6
    Points:
    2,238
    Posts:
    24,662
    Joined:
    Sep 22, 2010

    Sep 22, 2010
    24,662
    13,650
    2,238
    Teachaaa
    Jinan, China
    100 F is not excessive for a smartphone. Depending on where you are, the ambient temperature could actually be more than that. Streaming music via WiFi or wireless data is rather intensive and can indeed heat it up. And depending on the holster it's in, how it's constructed and what it's made of, that could make it even warmer.
     
    #10 mikedt, Apr 1, 2016
    Last edited: Apr 1, 2016
    Snakeyeskm likes this.
  11. Snakeyeskm

    Snakeyeskm Android Expert
    Rank:
     #81
    Points:
    293
    Posts:
    1,653
    Joined:
    Apr 8, 2014

    Apr 8, 2014
    1,653
    846
    293
    Male
    Investment Banking
    US

    I have reported you to my mother in law who has promised to track you down and show you how old age really creeps on. Brace yourself.
     
    ironass likes this.
  12. jvk

    jvk Newbie
    Thread Starter
    Rank:
    None
    Points:
    18
    Posts:
    17
    Joined:
    Apr 20, 2010

    Apr 20, 2010
    17
    12
    18
    How do you know internal was 100F? I can't seem to find an app to tell me?
     
  13. KOLIO

    KOLIO Guest
    Rank:
    None
    Posts:
    0
    Joined:

    jvk and Snakeyeskm like this.

Samsung Galaxy S7

The Samsung Galaxy S7 was launched in 2016 and was one of two devices in the lineup. The device features a 5.1-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 12MP rear camera.

Share This Page

Loading...