1. Are you ready for the Galaxy S20? Here is everything we know so far!

S8 keeps going dead

Discussion in 'Android Devices' started by rcyphermd, Jul 23, 2017.

  1. rcyphermd

    rcyphermd Android Expert
    Thread Starter

    Twice today it goes dead. Will not turn on. When I do a soft reset, it starts up. Suggestions??!!
     



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  2. BAYFISHER

    BAYFISHER Well-Known Member

    TIME FOR A WARRANTY EXCHANGE OR SEND TO SAMSUNG TO FIGURE OUT.
     
  3. rcyphermd

    rcyphermd Android Expert
    Thread Starter

    Apparently it is now a "known" problem......a defective power button. UGH. And Samsung is sending a refurbished unit, not a new one! That is very disappointing.
     
  4. BAYFISHER

    BAYFISHER Well-Known Member

    mannnnnnnnnnnnnnnnnnnnnnnnnnnn ive been there hell and back s8 plus twice. not about power. make damn sure they have bixby and latest baseband firmware.they are notorious not doing that. stay on top of it. i had to get mine reflashed at best buy.my refurbished was a nightmare but a month later is stable.YOU HAVE A RIGHT TO REQUEST THAT and have them followup on it. have them send a screenshot of firmware to assure you of that.ive been through 2 asus laptops, 2 s7edges and 2 s8 pluses.oh and 2 note 7 recalls. im a pro of defects

    im on the edge of never getting another samsung and no way in hell will i get a note 8 and do a repeat.
     
  5. rcyphermd

    rcyphermd Android Expert
    Thread Starter

    what is the latest firmware?
     
  6. BAYFISHER

    BAYFISHER Well-Known Member

    YOUR CARRIER KNOWS. ASK THEM AND MAKE SURE SAMSUNG IS AWARE OF IT.
     
  7. BAYFISHER

    BAYFISHER Well-Known Member

    this is me on att device using straightalk

    baseband.png
     
  8. BAYFISHER

    BAYFISHER Well-Known Member

    but it may change at anytime.
     

Samsung Galaxy S8 Plus Forum

The Samsung Galaxy S8 Plus release date was April 2017. Features and Specs include a 6.2" inch screen, 12MP camera, 4/6GB RAM, Exynos 8895 processor, and 3500mAh battery.

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