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S9+ Mms wont send or receive images

Discussion in 'Android Devices' started by Ctwistedpair, Mar 23, 2021.

  1. Ctwistedpair

    Ctwistedpair Lurker
    Thread Starter

    Hi all. All of a sudden, my s9+ wont send or receive mms images. I did a factory reset and tried multiple apps. No good. The permissions for sms is lit up, but mms is not there. Any thoughts. Thanx for taking the time to help an old man(me.)
     



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  2. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Check your mobile data settings and look for "Access Point Names" (or APNs). These are collections of settings that control mobile data access, and if there is anything wrong with these you will lose data access. Since many service providers use different APNs for general data and MMS it's possible for mobile data generally to be working fine and just MMS to not work if the MMS APN is messed-up or not selected.

    You should be able to find the correct APN settings for your provider from their website or a quick web search.

    I don't guarantee that's the problem, but it's probably the commonest reason for MMS to fail.

    It's also sometimes worth checking with your provider that there isn't a problem at their end or in your account settings.
     
    ocnbrze, Dannydet and Ctwistedpair like this.
  3. Ctwistedpair

    Ctwistedpair Lurker
    Thread Starter

    The apn is verizon.
     
  4. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    I'm not American, so have no idea whether VZW should have just a single APN or a second one for MMS. If it should have 2 and you only see 1 that would be the problem.

    I would check their support site, unless a Verizon customer here can provide the answer.
     
    Ctwistedpair likes this.

Galaxy S9 Forum

The Galaxy S9 release date was March 2018. Features and Specs include a 5.8" inch screen, 12MP camera, 4GB RAM, Exynos 9810 processor, and 3000mAh battery.

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