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Samsung Galaxy 2 wont stay on

Discussion in 'Android Help' started by Android Question, Aug 9, 2013.

  1. Android Question

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    I have a samsung galaxy 2 from sprint and the galaxy wont stay on. The phone turns on and off every couple of mins and the screen heats up quick, what should I do.
     

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  2. eirianbryn

    eirianbryn Member
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    Jun 30, 2012
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    Hello and welcome! I had this same problem with my s2, did you do the update to ICS? If you can't update to the latest version they've released for your phone this is what I had to do... I had to pull my battery and let it sit for a few minutes and then do a reset. You can do that by holding the volume and power button while it turns on. The little menu will give you the option to do a factory reset. Use the volume keys to move and the power key to select. It will take a little while so be patient. If that doesn't work it might be hardware related
     

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