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Samsung Galaxy A10e APN Setting Question

Discussion in 'Android Devices' started by 06Honda, Aug 26, 2021.

  1. 06Honda

    06Honda Lurker
    Thread Starter

    I am attempting to setup data to my phone and have a question about one setting. The setting is APN type: default,supl,mms

    My phone shows this setting but does not have the exact same info under the APN type. See images for both the provider settings and my phone options for APN type. Any ideas which one to select on my phone, this is my first time adding data to any phone :)
     

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  2. 06Honda

    06Honda Lurker
    Thread Starter

    I am attempting to add data/internet to my Phone. I use a Samsung Galaxy A10e, my confusion is with the APN setting that my service provide gives as APN type: default,supl,mms. Issue is my phone does not list this setting as it is given by provider, so I am not sure which one to select.
    My phone has the following options to select under APN type:

    Internet+MMS+DUN
    Internet+MMS+IA
    Internet+MMS
    Internet+DUN
    Internet+XCAP
    Internet
    MMS
    DUN
    IMS
    XCAP

    Bascially which one of these do I select to give me what my service provider has as the needed setting of default,supl,mms, as this is not listed this way on my phone. My service provider is Petro Mobility but does not give support for data setup and told me to contact the phone manufacter. Any help would be much appreciated.
     
  3. Dannydet

    Dannydet Extreme Android User

    Your device should detect it automatically. What VPN are you using
     
  4. 06Honda

    06Honda Lurker
    Thread Starter

    I don't have a VPN setup just normally connect via Wifi.
     
  5. Dannydet

    Dannydet Extreme Android User

    Sorry I meant APN should connect automatically
     
  6. 06Honda

    06Honda Lurker
    Thread Starter

    NP, okay thankyou. My APN is rogers-core-appl1.apn
     
  7. svim

    svim Extreme Android User

    So apparently you've been adding all kinds of APN entries, with each one named for individual items that make up a typical APN, and they are for Rogers Wireless. You need to use the APN settings that apply to Petro Mobility.
    At this point, you might want to just start over. Delete all of them. Now create a new one, and just one. Go to this site, it's the APN settings posted by Petro:
    https://mobility.petro-canada.ca/support-data-settings.aspx?AspxAutoDetectCookieSupport=1
    Be sure to type the settings shown exactly as is, spelling is important and even when there's no space character do not add in your own. And it's typical for some of the settings to not have anything to enter so leave them blank. The end result is one APN entry, not multiple ones.
    Be sure that new APN entry you just created is selected in the menu, and be sure to restart your phone. Now check if your cellular service is working properly.
     
    Jfalls63, ocnbrze and mikedt like this.
  8. iBowToAndroid

    iBowToAndroid Android Enthusiast

    If your provider is refusing to assist you with setting up the data connection, that is horrible customer service and you should probably choose a new provider. The phone manufacturer cannot assist in any way, as each provider's APN settings are unique
     
    Dannydet likes this.

Samsung Galaxy A10e Forum

The Samsung Galaxy A10e release date was August 2019. Features and Specs include a 3000mAh battery, 5.83" inch screen, 8MP camera, 2GB RAM, and Exynos 7884 processor.

August 2019
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