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Support Samsung Galaxy Europa (GTI5500) Wont connect to kies

Discussion in 'Android Devices' started by Gally, May 27, 2011.

  1. Gally

    Gally Lurker
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    Hello I have the Samsung Galaxy Europa (GTI5500) I want it to be updated to android version 2.2 froyo and I was told by people at carphone warehouse to download samsung kies the version is 2.0 but after installation it wont connect my phone I have waited over 3 hours in one period of time to try and get it to connect i have even tried to reinstall it 3 times any suggestions
     

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    #1 Gally, May 27, 2011
  2. Ernie_C

    Ernie_C Newbie
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    When you plug your phone into a USB port on your PC, what happens on the phone? Does it give you a screen with two options? If so, which of these two options do you take?
     
    #2 Ernie_C, May 27, 2011
  3. Gally

    Gally Lurker
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    Hello thank you for your reply yes when i do plug it in to a usb port it comes up with the screen and I always choose kies
     
    #3 Gally, May 27, 2011
  4. kretalina

    kretalina Lurker
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    If your computer is a 64-bit then there's your problem, it has to be on a 32-bit
     
    #4 kretalina, Jun 4, 2011
  5. woozy

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    Belgium
    works perfectly here on windows 7 Ultimate 64bit...
     
    #5 woozy, Jun 4, 2011
  6. kretalina

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    Sorry, then most 64-bits? I tried it on all 3 64-bits in my home and it didn't work, only worked on the 32-bit i eventually got to
     
    #6 kretalina, Jun 5, 2011
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