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Samsung Galaxy J3 2017 stuck in safe mode

Discussion in 'Android Devices' started by LewiH, Dec 15, 2020.

  1. LewiH

    LewiH Lurker
    Thread Starter

    I have a Samsung Galaxy J3 2017 which I just use as a work phone... I just received a new sim for it so took out the old one and put the new one in, and it's now in safe mode.

    I've tried everything including cache partition and even factory reset, and I can't get it out of safe mode. I've tried the old sim also and no joy :(

    Anyone got any clues?
     



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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    a factory reset should have worked. how do you know you are in safe mode?
     
  3. LewiH

    LewiH Lurker
    Thread Starter

    I know it's in safe mode as it says "SAFE" at the bottom of the screen and there's a "safe mode" notification...

    I think I've found the problem though - it would appear the volume down button is faulty and keeps thinking it's being pressed when it isn't... Thus putting it into safe mode when I switch on!

    Thank you for your reply either way
     
    ocnbrze likes this.

Galaxy J3(2017) Forum

The Galaxy J3(2017) release date was July 2017. Features and Specs include a 5.0" inch screen, 13MP camera, 2GB RAM, Exynos 7570 Quad processor, and 2400mAh battery.

July 2017
Release Date
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