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Support Samsung Galaxy Note 2 - No Service

Discussion in 'Android Devices' started by Magoogan92, Jan 11, 2014.

  1. Magoogan92

    Magoogan92 Lurker
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    I had a Galaxy Note 2 which was stolen, so through insurance bought a new one off amazon. When I received my new one, and entered my sim and turned it on, everything worked fine until, after about 10 minutes it suddenly stopped connecting to the network (T-Mobile UK) and when I swipe down the system tray it said 'Emergency calls only'. I sent it back, recieved a new one this morning for the same thing to happen.

    To me this can't be a coincidence. I don't feel like my sim is the problem since it works fine on my Samsung Galaxy Ace 2 that I've been using it. Would really appreciate if anyone can come up with a solution as I'm so frustrated with having to send it back and wait for a refund to order a new one that likely will have the same issue. I know I should probably just go for a different phone, but I've found the Galaxy Note 2 to be the best phone I've had (when it works)

    Thanks in advance!
     

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  2. evohicks

    evohicks Android Expert
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    My Note 2 worked fine on T- Mobile, is your handset locked or unlocked?
    Maybe go into phone settings and get a list of mobile operators to choose from and see if T - Mobile is there. Also long press the power button and switch Flight mode on, then when flight mode is enabled do the same to disable( this is something I do when sometimes I don
     
  3. Magoogan92

    Magoogan92 Lurker
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    It's supposed to be unlocked. I've now found the issue, after updating the software when I first turned the phone on, the IMEI has changed from what's written on the back of the phone to a generic one. I don't however know how to revert back to the original software or how to change the IMEI, any ideas?
     
  4. PiscesCloud

    PiscesCloud Android Enthusiast
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    Sorry no suggestions to offer but for what it is worth, there a somewhat similar issue being discussed at the Note 3 forum at -

    http://androidforums.com/samsung-galaxy-note-3/817842-after-reset-i-lost-imei-invalid-imei.html
     

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