1. Download our Official Android App: Forums for Android!

Support Samsung Galaxy Note 5 firmware install failed. FRP lock enabled. Phone Doesn't boot up

Discussion in 'Android Help' started by abdul rafi, Jun 25, 2016.

  1. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    I have Samsung Galaxy Note 5 with Lollipop OS. I tried to upgrade firmware through ODIN, but it showed an error as Custom binary blocked by FRN lock. I have the google account credentials but since then the firmware upgrade failed my phone only shows the screen as "

    An error occurred while updating the device software, use the emergency recovery function in the smart switch pc software

    ". I DONT GET ANY LOGO OR BOOT MENU.When I press and hold the power+vol Down+Home it goes into download mode and when I chose to continue it shows the same error. I can only go to download mode but the ODIN couldn't continue as FRN lock is on. I am badly stuck.

    Is there any Way I have a OTG cable and External OS with me, since that I dont get any Boot menu I have no option left. Please suggest me a utilty. I tried below ways,

    1. Recovery through Samsung Kies( Result: Says Wrong Model for some reason).
    2. Samsung Smart Switch ( Result: When I enter Model & Serial Number the Application closes in a flash.


     

    Advertisement

  2. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #31
    Points:
    818
    Posts:
    3,933
    Joined:
    May 15, 2015

    May 15, 2015
    3,933
    2,850
    818
    Male
    Electrician
    Satsuma,Alabama
    FRP should not prevent you from flashing the firmware. The screen with the error message will work the same as download mode.
    What is model number of your device and where did you get the firmware you tried to upgrade with?
     
    abdul rafi likes this.
  3. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    Hi, Thanks for responding. My Phone model is SM-N920X. I got the firmware from Sam Mobile. Actually it was in retail mode. Can you please provide me a solution.
     
  4. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #31
    Points:
    818
    Posts:
    3,933
    Joined:
    May 15, 2015

    May 15, 2015
    3,933
    2,850
    818
    Male
    Electrician
    Satsuma,Alabama
  5. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    Yes! It was working cool. Only issue was it was in retail mode and was unable to disable that feature.
     
  6. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #31
    Points:
    818
    Posts:
    3,933
    Joined:
    May 15, 2015

    May 15, 2015
    3,933
    2,850
    818
    Male
    Electrician
    Satsuma,Alabama
  7. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    This recovery and Retail mode off can be done if the phone turn on. But in my case I only get "An error occurred while updating the device software"
     
  8. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #31
    Points:
    818
    Posts:
    3,933
    Joined:
    May 15, 2015

    May 15, 2015
    3,933
    2,850
    818
    Male
    Electrician
    Satsuma,Alabama
    Did Odin give you a error or did you get a green Pass and the phone is showing the FRP lock and software upgrade encountered issue?
     
  9. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    here is a link of my video
     
  10. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    ODIN just stays there after detecting phone and shows cache in the top column. Don't show any progress even after 2 hours.
     
  11. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    The moment I start the Operation in odin the phone Screen shows Custom Binary (Cache) blocked by FRP lock.
     
  12. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #31
    Points:
    818
    Posts:
    3,933
    Joined:
    May 15, 2015

    May 15, 2015
    3,933
    2,850
    818
    Male
    Electrician
    Satsuma,Alabama
    You should be able to flash the stock firmware with Odin on that screen. The problem is trying to find the correct firmware. Sammobile does not list the N920x or at least I could not find it. Firmware is model number specific.
    When you connect phone to PC with Odin running. Do you get a blue box with a com port number?
    What is the firmware that you got from Sammobile that you tried?
     
    abdul rafi likes this.
  13. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    Yes! I did get that blue box with port number in Odin. But I have used N920c firmware. Is there any site where I can find the Firmware for N920x? Please help me out!
     
  14. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #31
    Points:
    818
    Posts:
    3,933
    Joined:
    May 15, 2015

    May 15, 2015
    3,933
    2,850
    818
    Male
    Electrician
    Satsuma,Alabama
    The X means it is a demo model and is not intended to be sold.
    After you connect with Odin and selected AP and located the firmware you downloaded and unzipped,odin checks everything out and gives you a start button?
     
  15. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    I get that start button in Odin and all buttons grey out (means its doing some process). But there is no progress. I left it for more than 2 hours.
     
  16. Jfalls63

    Jfalls63 Android Expert
    Rank:
     #31
    Points:
    818
    Posts:
    3,933
    Joined:
    May 15, 2015

    May 15, 2015
    3,933
    2,850
    818
    Male
    Electrician
    Satsuma,Alabama
    I honestly don't know what to suggest other than to send it to a authorized Samsung repair place or try and return it to where you bought it.
    Sorry I couldn't be more helpful.
     
  17. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    Thanks! I appreciate your help n efforts. Good discussion with you. Take care.
     
    Jfalls63 likes this.
  18. Bg260

    Bg260  
    VIP Member
    Rank:
     #32
    Points:
    763
    Posts:
    3,538
    Joined:
    Apr 30, 2016

    Apr 30, 2016
    3,538
    3,665
    763
    Male
    Freelance Entrepreneur
    Lincoln
    Question: Does it say FRP or FRN? FRP stands for factory reset protection. FRN stands for FCC Registration Number.
     
  19. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
  20. abdul rafi

    abdul rafi Newbie
    Thread Starter
    Rank:
    None
    Points:
    26
    Posts:
    12
    Joined:
    Jun 25, 2016

    Jun 25, 2016
    12
    2
    26
    Male
    Thanks Bro! I found the PIT file for 920x. My phone is now working perfectly. You are awesum bro!!
     
    Bg260 likes this.
  21. Hammad89

    Hammad89 Lurker
    Rank:
    None
    Points:
    15
    Posts:
    1
    Joined:
    Nov 16, 2016

    Nov 16, 2016
    1
    0
    15
    Male
    hi Bro,

    Could you please send me the link for PIT file for N920x. Because am facing the same issue after installing N920C over my N920x.Now it is stuck in bootloop and error appearing Frp is locked.Dv-variety check.please help me.

    Also when i try to re-install rom my odin stuck for a while and gives error."NAND Write fail"
     

Share This Page

Loading...