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Samsung Galaxy Player 5.0

Discussion in 'Android Help' started by Android Question, Aug 11, 2013.

  1. Android Question

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    I have the Samsung Galaxy Player 5.0. I just did a hard reset and now there is absolutely nothing on there. The screen was blank. I restarted and the logo that says "Samsung" pops up and is stuck on that screen. I'm unable to turn it off too.
     

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  2. raynoldsk

    raynoldsk Android Enthusiast
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    Hi, and welcome.

    Did you remove the back cover and take the battery out? Leave it out for a few minutes and put the phone back together and try again.

    That usually helps with a boot loop.

    If not, you might want to contact the vendor. Since that is a discontinued model, it may be due to a flaw, and if it is still under warranty they may give you a new phone.
     

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