Follow and you will get it every time OK. Below are full instructions including install. After it is all set up, all you need to do is connect phone, start client on phone, start SW on PC, click connect and then click sync. Good luck. 1. Download (to your PC), drivers for Samsung Galaxy S2 phone - CLICK HERE - free drivers 2. Install Galaxy S2 drivers (above downloaded SW) on your PC (follow default prompts). DO NOT connect your Galaxy S2 hooked up during installation. 3. Reboot PC and log back in. 4. On your PC - Download MyPhoneExplorer SW - CLICK HERE to download - free app 3. On your Galaxy S2 phone - Go to Market and install 'MyPhoneExplorer Client' - free app 4. Install MyPhoneExplorer SW on your PC (from step 4) - follow default prompts during install 5. On your Galaxy S2 - from main menu, - Go to & Open SETTINGS - Click on APPLICATIONS - Click on DEVELOPMENT - Make sure to CHECK the USB Debugging selection 6. Connect Galaxy S2 phone via USB cable to PC (with installed SW). Drivers will be installed for it automatically (in Windows) 7. On your Galaxy S2 - start the MyPhoneExplorer Client (blue circling arrows - you will find it in your apps menu) 8. On your PC - Start MyPhoneExplorer SW. 9. Click FILE then SETTINGS - CONNECTION ---> Connect via...AutoDetect - SYNC ---> Contacts: Outlook 20XX - SYNC ---> Calendar: Outlook 20XX - SYNC ---> Notes: Outlook 20XX You can click ADVANCED on each above to further customize how you want to sync. 10. On Your PC - In MyPhoneExplorer SW - Click CONNECT 11. Click the Blue circling arrows to sync all identified items from Outlook. All above only needs to be done wholly the first time. After initial sync, all you need to do is connect the phone, start the client on phone, start SW on PC, and click connect then sync.