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Support Samsung galaxy s3 update

Discussion in 'Android Devices' started by darrenpmw, Feb 10, 2014.

  1. darrenpmw

    darrenpmw Lurker
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    Hello guys

    I'm new so just to say hi all and hopefully you can resolve my issue.

    I noticed an update around a week back am guessing its the 4.3 that's many people on here have spoken about, since this update has been applied I no longer receive email notifications, I have also tried delete and re-adding the account?

    any help would be appreciated?

    Thanks
     

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  2. Muilisx

    Muilisx Android Expert
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    It is known that doing a factory reset after the 4.3 update solves a ton of issues known to us after updating.

    Simply factory reset your phone after backing up anything you want such as pictures, music, videos, and factory reset, and then try everything again, and let us know.

    If you only care about music, videos, and pictures, and you simply don't care if you download apps again, if you didn't already, just go to the following link, download and install the USB drivers from Samsung.

    http://developer.samsung.com/android/tools-sdks/Samsung-Andorid-USB-Driver-for-Windows

    Extract, and run that installation. Once it's done, then plug your phone into your computer via USB. Even though you just installed the official drivers, you may still have a message pop up saying found new hardware, or installing new drivers. That is normal and OK.

    Once, that is all done, if you're on Windows, just click into " My Computer " and under your hard drive(s) and disc drives, you should see your phone. If you do not see your phone, make sure your screen is unlocked, and NOT on the lock screen, then the phone should pop up. You'll see your internal storage, and your external storage (SD Card ) if you have one. Your pictures will be located inside the DCIM folder either on the internal or external depending on where you have pictures set to save to. Normally, the camera will ask you to choose a location if you have a SD card in or you're accessing the camera for the first time.

    Your Music, and Videos will be in their own Music, and Video folders. You can simply copy, and paste the folders to your computer, do the factory reset, and then hook the phone back to the computer, access everything the same way, and copy everything back over.

    As Easy as breathing.
     
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  3. darrenpmw

    darrenpmw Lurker
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    Thanks

    any idea where i could back up my vids and pics and stuff?
     
  4. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    Try a SD card or computer/laptop this will only be temp
     
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  5. Muilisx

    Muilisx Android Expert
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    I edited my first reply to answer your question in great detail.
     
  6. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    After you completed the update did u do a factory reset before u open any accounts to sync . this reset is needed it will erase all the old data and cache cause u have just updated and that old stuff isn't needed for the new update . so do a factory reset
     
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  7. Muilisx

    Muilisx Android Expert
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    edited out, replied to wrong thread, too many tabs open, lulz.
     
  8. darrenpmw

    darrenpmw Lurker
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    Ok so I have completed a factory reset and it seems the email notification issue has been resolved. Does this mean the last update has been removed from my phone as there were certain aspects off the update I did like?
     
  9. kwmetalfan

    kwmetalfan Well-Known Member
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    A factory reset does not remove an update, it merely clears all data.
     
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  10. Muilisx

    Muilisx Android Expert
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    Indeed, if a factory reset downgraded you back to 4.1 from 4.3 then there would of been NO REASON for us to tell you update and then factory reset to solve your 4.3 issues :thinking:
     

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