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samsung galaxy s3

Discussion in 'Android Help' started by Android Question, Jan 23, 2014.

  1. Android Question

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    how do you do a master reset on a Samsung s3 that has a broken screen??
     

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  2. Rukbat

    Rukbat Android Expert
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    Jan 16, 2012
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    If USB debug is enabled, connect the phone to the computer and run adb.

    adb reboot bootloader

    fastboot devices

    (If it doesn't show anything, wait a few seconds and try again.)

    Wipe the user data/cache:

    fastboot -w

    If USB debug isn't enabled, you have 2 choices, depending on what you'w doing with the hone after you wipe it.

    1) Have a local shop plug a screen in temporarily so you can do a factory reset.

    2) If you're sending the phone in for repairs, the first thing they do is a factory reset, so don't worry about it. (They're protecting themselves from your claim that they stole your data, by making sure that there's no data to steal.)
     

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