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Support Samsung Galaxy S6 Active won't update Android software

Discussion in 'Android Help' started by ToastOfDoom, Jul 2, 2016.

  1. ToastOfDoom

    ToastOfDoom Lurker
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    So I was hanging out with my girlfriend today and we were both on her phones, and she told me about how an update she got today for her Samsung Galaxy S5 added a whole bunch of new emojis to her default keyboard, and after seeing them, long story short, I finally realized that I've been running an out of date version of Android (version 5.1.1) while 6.0.1 has been out for some time. I tried updating it manually but that wouldn't do anything, it says its up to date. I have no idea why it won't update, is there anyway to manually force the update? Thank you!
     

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  2. girolez

    girolez Often Off Piste
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    Hi

    Most have received it, but not all! It depends on the exact model no. of your phone and where in the world you are. (and which carrier)
     
    Mikestony and Jfalls63 like this.

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