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Support samsung galaxy tab 2 having problem with playstore

Discussion in 'Android Devices' started by lomesh thakore, Aug 8, 2013.

  1. lomesh thakore

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    Aug 8, 2013
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    I have a problem with my samsung tab 2 that the playstore doesnt open as it used to be and just keeps blinking what should I do as Ihave purchased just one month back.


    - LOMESH THAKORE
     

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  2. AnciusD

    AnciusD Android Enthusiast
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    Did this show up after an update? I seem to recall something similar after my 4.1.1 update, or was it the Store. Try going into Settings, Applicaton Manager, scroll right to All tab, find Google Play Store and clear the cache.
     
  3. txrose72

    txrose72 Well-Known Member
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    If that doesn't work go to settings -Applications- Google Play Store and uninstall Updates. It will be updated by the Play Store.
     
  4. Frisco

    Frisco =Luceat Lux Vestra=
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    Welcome to Android Forums, Lomesh Thakore.

    It's most likely a conflict with old and new Play Store data following an update that perhaps did not complete. The best course of action is to use your Application Manager (menu > settings > application manager) to remove both cache and data from the Play Store apps (listed as Google Play Store and Google Play Store Services on some versions), then restart your Tab.

    You'll likely see prompts to update the Play Store app.
     

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