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Support Samsung Galaxy Tab 4 7.0 Retail Mode

Discussion in 'Android Help' started by suv7, Apr 19, 2016.

  1. suv7

    suv7 Lurker
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    Hi There,

    I have a Samsung tab 4 7.0 which stays in retail mode.

    I tried looking for a new rom but was unable to find something.

    The model in question SM-T230X

    I would be thankful if someone could help me out.

    Thanks,
    Suv
     

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  2. hjterry

    hjterry Newbie
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    Retail mode as in store-mode? (Also known as demo mode)
     
  3. suv7

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    Correct

    I tried a factory reset, kept on coming back.
     
  4. hjterry

    hjterry Newbie
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    Hmm, have you contacted Samsung about the problem?
     
  5. suv7

    suv7 Lurker
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    unfortunately no reply from samsung yet
     
  6. suv7

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    I had a look at both

    samsung-updates.com/

    sammobile.com/firmwares/

    could not find a 230x firmware matching the current build number.

    The build number on the GT4 is T230XXXU0AND3_LLK
     
  7. hjterry

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    That's helpful, I'll Google and see if I can find a firmware for you.
     
  8. hjterry

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    Do you think you can take a screenshot of the hardware information page in settings? It could help out a lot more.
     
  9. suv7

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  10. hjterry

    hjterry Newbie
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    That website looks extremely shady. The ROM looks like it's also in Chinese, wouldn't recommend downloading it.
     
  11. suv7

    suv7 Lurker
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    Here you go
     

    Attached Files:

  12. hjterry

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  13. suv7

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    Alright I`ll download it right away and give it a shot.

    Thank you
     
  14. Jhayzone

    Jhayzone Android Enthusiast
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    Can't you just take it back to the store where you bought it? As far as I'm concerned they're not supposed to give you a device on Retail Mode.
     
  15. hjterry

    hjterry Newbie
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    They might have given him a shelf demo for a discount, or he accidentally enabled retail mode.
     
  16. izendy

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    Male
  17. suv7

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    Finally got the ROM downloading took #@$%^&.

    anyways tried flashing with odin with out success.

    <ID:0/003> Added!!
    <OSM> Enter CS for MD5..
    <OSM> Binary Check MD5.. Do not unplug the cable..
    <OSM> Please wait..
    <OSM> Checking MD5 finished Sucessfully..
    <OSM> Leave CS..
    <ID:0/003> Odin engine v(ID:3.1100)..
    <ID:0/003> File analysis..
    <ID:0/003> SetupConnection..
    <ID:0/003> Complete(Write) operation failed.
    <OSM> All threads completed. (succeed 0 / failed 1)
     
  18. Slug

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    The only reply you're likely to get is "please give us our tablet back", I'm afraid. :)

    The -X in the model string identifies it as an official Samsung demo device.

    Store demos come in clearly-labelled boxes identifying them as "not for retail sale" so should never make it into the stock cupboard. Also retail devices won't have Samsung Retail mode installed; it's baked into demo-specific firmware.

    My best advice is to return it for a refund as "unfit for purpose".
     
    hjterry likes this.
  19. hjterry

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    Haha yep, Samsung says that to everyone that has a faulty/demo device.. Support in a nutshell
     
  20. Slug

    Slug Check six!
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    I'm not Samsung, nor do I work for them, but I know that no end user should have been knowingly sold a demo device. If the OP bought his in good faith then he was duped and is entitled to his money back.
     
  21. zuben el genub

    zuben el genub Android Expert
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    Same problem with a used tab I bought. The whole number isn't there, but theSM- T230NU ends in a u.
    The model number seems to match a series sold in Target, but Target has none like this one listed. It also matches a phone's ID but it's printed on the case, not a stencil or overlay of any kind and it starts with CE

    The seller said it was running 5.0, however the about tablet says 4.4.2. I turned it on and promptly got a notice for update, but since I can't figure out what it's updating besides stagefright, I want more info before I even think about allowing it to update.

    The tablet is working fine - It's for At Bat which the Acer can no longer play after an update to At Bat. Think the framerate could be too fast or something in that area.

    How do you tell which version of an OS you have? Opening screen?
    My Acer A-500 updated from 4.0.1 to 4.1 right after I bought it. The info in about tablet never changed.
     
  22. Slug

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    The 'official' way is the Android Version string in About... but this can be faked by altering the build.prop file.
     

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