I have just changed the battery on my Pro 12.2 (not the 4G varient), after which the wi-fi has stopped working.

It wasn’t the best at holding a connection latterly anyway; a sign of its age perhaps. But now the settings page doesn't see or list any available wi-fi access points.
I am wondering whether I might have dislodged or damaged the wi-fi module somehow when I replaced the battery. I have searched for a picture or a diagram that shows where the wi-fi module is located, but so far with no success.

I wondered if anyone can help me to:

• locate where the wi-fi module is situated;
• confirm whether wi-fi performance degradation with age is an issue with the Pro 12.2;
• clarify how / whether I can check to make sure that I haven’t simply loosened a connector somewhere;
• and whether the module is replaceable or is an integral part of the motherboard.

I would hate to have to bin what is still a great tablet, particularly having just bought a new battery for it.

Thanks in advance...

 

Cerrtainly a good place to start ocnbrze...

Thanks for your help and for your prompt reply.

The tablet doesn't see any access points at all however. I should have four visible points of connection to my own two routers, and can usually see my neighbour's routers and printers too; but nothing is shows up. Toggling the wi-fi ON in settings brings up the message "turning on...", and it just sits there, turning on... until it defaults to off again a little under a minute later.

All of the access points are fully visible to my other wi-fi devices.

Rebooting both routers has made no difference.

I'm not too knowedgeable about these things; but for the possibility that bluetooth might be part of the same wireless module, I have tested bluetooth and it work normally. I have also toggled flight mode on and off, which has made no difference to the wi-fi.

Hope this will be helpful?