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Samsung Galaxy Tablet 2 7.0 will not charge or turn on.

Discussion in 'Android Help' started by Android Question, Jan 9, 2014.

  1. Android Question

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    My tablet has recent run out and when I plug it in to charge using the original USB cable that came with the device, it doesn't charge. Usually when I try to charge it, it will not charge when it is switched on. On the battery symbol at the top it comes up with a red cross over the top of it. It has completely drained out and will not turn on. What do I do? Do you have any suggestions?
     

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  2. teddyearp

    teddyearp Android Expert
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    May 19, 2010
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    If it is still new enough, return it for a factory warranty replacement. Otherwise, the battery could have gone bad.

    Although the symbol on the battery makes me ask this: Have you rooted this device and perhaps installed a custom ROM not made for it? You'll have to register at this site to continue this conversation.

    good luck
     

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